Privacy Policy

Welcome to Masterverses telegram mini app operated and owned by NUFI EMERGING TECHNOLOGIES - FZCO ("Company"), who values its Customers and is concerned about the privacy of its Users. Masterverses is a space where you can pray, earn, and connect on a global faith journey.

BY ACCESSING OR USING THE APP, YOU UNCONDITIONALLY ACCEPT AND AGREE WITHOUT LIMITATION OR QUALIFICATION TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED OR CONTINUE FURTHER TO USE THIS APP.

Definitions

"User," "You/you," or "Your/your" refers to any individual who visits, accesses, or uses the app. "Use" or "Using" means to browse, access, view, copy, place orders, or otherwise engage with the app. "Customer" refers to you, the individual who has availed of the services provided on the app. "Policy" refers to this Privacy Policy. "Services" encompasses all offerings detailed in the Terms of Use, as updated from time to time. "Service Provider" refers to any individual, organization, institution, or associated party, including but not limited to us, that assists in delivering or facilitating the services provided by the Company. "Website" refers to (if any ) "We," "Company," "us," or "our" refers to (Masterverses), with its office located (if require)

Personal Information

At Masterverses, we require only your Telegram ID to access and use the app. This platform combines spirituality with Web3 technology, allowing you to engage in chanting, earn points, and redeem them for spiritual items such as prasadam or other puja-related products. It is a space where you can pray, earn, and connect on a global faith journey.

To avail of services offered on our app, you may need to place an order. During the ordering process, you will be required to provide certain personal information ("Personal Information" or "Information") to the Company. This information may include, but is not limited to:

  • Name
  • Gender
  • Contact number
  • Email address
  • Mailing address

The Personal Information collected is used to:

  1. Deliver the requested services.
  2. Notify you and provide updates about your order status.

Providing your Personal Information is optional. However, disclosing certain details as requested during the ordering process allows us to serve you more efficiently. Without this information, some services may not be available or fully functional.

By using our services, you acknowledge that doing so is entirely voluntary, undertaken at your own discretion and risk, and in agreement with this Privacy Policy.

Use of Information

The information we collect from you is utilized to provide services and enhance your overall experience with our platform.

We use this information to:

  1. Personalize your experience by offering tailored recommendations regarding temples, deities, and pujas that may interest you.
  2. Monitor customer traffic patterns and app usage to improve the design, layout, and functionality of our app.

You authorize us to share your Personal Information, when necessary, for the purpose of delivering the services. Additionally, the information collected from you and other users may be analyzed in various ways, and such analysis may be shared with our service providers and business partners.

We may also use your information to notify you about important updates, new services, upcoming events, and special offers we believe may be of value to you. If you prefer not to receive such communications, you may opt out by emailing (MAIL ID) with the subject line “Unsubscribe Me.” Please ensure that you send this email for each account or email address associated with us.

We do not sell, trade, lease, or rent your Personal Information to third parties. However, we may provide aggregate statistics regarding customer behavior, sales, traffic patterns, and related website data to reputable third-party vendors. These statistics will not include any personally identifiable information.

We may disclose your Personal Information in the following circumstances:

  1. To comply with legal obligations, court orders, or requests from government authorities.
  2. To protect the interests of the Company or its users.

By using our platform, you acknowledge and authorize such disclosures where required.

Protection and Storage of Information

When you place orders or access your account information, we utilize secure servers to protect your data. Our secure server software (SSL) encrypts all information you provide before transmitting it to us. Additionally, all customer data we collect is safeguarded against unauthorized access.

To enhance security, we periodically back up our systems and enforce strict access controls for servers, databases, archives, and other data storage devices. Only authorized personnel within the Company have access to these systems and data storage mediums.

While we implement robust security measures, including firewalls and protective protocols, we must inform you that no system is entirely immune to hacking, virus attacks, or technical failures. In rare cases of data breaches or pilferage caused by unauthorized activities, the Company assumes no liability for such occurrences.

Ownership and Use of Intellectual Property

By voluntarily sharing content such as personal information, photographs, images, experiences, feedback, or opinions on our platform, you affirm that these contributions do not infringe upon the rights of any third party. Furthermore, you grant the Company an unrestricted, perpetual right to use such intellectual property for any purpose.

We are committed to taking all reasonable precautions to safeguard the information you provide through our app and services.

Changes to the Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on the app, with reasonable notice provided to highlight such changes.

We encourage you to review this Privacy Policy regularly to stay informed about updates or modifications.

Cookies

Cookies are small data files stored on your computer’s hard drive by your web browser. Most browsers accept cookies by default, but you can adjust your browser settings to decline them if you prefer. Even if you disable cookies, most features of our app will remain accessible to you.

Cookies enable web applications to provide a personalized experience by remembering your preferences and tailoring interactions to suit your needs. For instance, we use traffic log cookies to understand which pages are frequently visited. These cookies do not store personal information but help connect your activities on the app with data you’ve knowingly shared.

Cookies also help us save repetitive data inputs, allowing you to complete routine tasks more efficiently. Some of this information may remain stored in our database for future use.

Advertisements and Third-Party Cookies

Our app may feature advertisements from external advertisers. These advertisers might use cookies on their webites, which are beyond our control. We are not liable for the cookies set by these advertisers or their activities.

If you choose to interact with these advertisers or visit their websites, you do so at your own discretion and risk. The inclusion of advertisements on our app does not imply an endorsement or guarantee of their products, services, or commitment.

Disclaimer

We do not act as agents or representatives of any temple, religious institution, or spiritual movement. We do not provide any guarantees or warranties regarding the outcomes or effectiveness of the pujas booked through our app. Results may vary, and expectations should be set accordingly.

All details and information presented in this advertisement are intended solely for informational purposes and should not be construed as professional or spiritual advice.

Agreement

This Privacy Policy represents the complete understanding and agreement between you and the app, replacing any prior agreements related to the app. Changes or termination of this Policy cannot be made orally.

If any provision of this Privacy Policy is found to be unlawful, invalid, or unenforceable, it will not impact the validity or enforceability of the remaining provisions. The Policy will be adjusted as necessary to preserve its intent. Provisions that are required to remain in effect for enforcement purposes will continue to apply even after the termination of this Privacy Policy.

This Privacy Policy should always be read in conjunction with the Terms of Use.

CONTACTING US

For questions related to updating or changing your account information or any other Information provided by you and for Your valuable feedback regarding this Privacy Policy, please send e-mail to (Support@masterverses.com).