Terms of use

This document is an electronic record as defined under the Information Technology Act, 2000, along with its applicable rules and the amended provisions regarding electronic records under various laws as updated by the Information Technology Act, 2000. It is created by a computer system and does not require physical or digital signatures.

This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of rules, regulations, privacy policies, and terms of use for accessing or using the Masterverses app.

The domain name "Masterverses" (referred to as the "App") is owned and managed NUFI EMERGING TECHNOLOGIES - FZCO, a company incorporated and existing under the laws of the United Arab Emirates (Company Registration Number DSO-FZCO-37656) whose registered address is at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates.

The Company provides this app, including all information, tools, and services offered through the App, subject to your agreement with the terms, conditions, policies, and notices outlined herein.

"App" refers “ add hyperlink”

"User", "You", or "Your" refers to any individual who accesses, browses, or utilizes the app.

"Use" or "Using" refers to activities such as browsing, accessing, viewing, copying, or deriving benefits or Services from the app.

"Customer" denotes any individual who has obtained or intends to obtain the Services provided through the app.

"Service Provider" refers to any individual, organization, institution, firm, association, or other related entity, including but not limited to us, that assists in the execution or facilitation of the Services offered by the Company.

"We," "Company," "us," and "our" denote “Masterverses”, along with its affiliates, officers, employees, agents, partners, and licensors.

App Use

Your access to and use of the app, its Services, tools, and any transactions carried out through the app are subject to these terms and conditions ("Terms of Use" or "Terms"), along with the Privacy Policy, Terms and Conditions, and any other applicable policies, which are incorporated herein by reference or available via hyperlinks on the app. By merely using the app, you indicate your intent to contract with us, creating binding obligations on your part.

You confirm that you have read, understood, and agree to abide by the Terms of Use every time you access or use the app. It is your responsibility to review the Terms of Use carefully before engaging with our app or its Services. We reserve the right to update, modify, add, or remove portions of these Terms of Use at our sole discretion without prior notice. Any such changes will take effect immediately upon posting. It is your responsibility to review these Terms periodically for updates or modifications. We shall not be held liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the Services.

Your continued use of the app after changes have been posted indicates your acceptance of the revised Terms. While you comply with these Terms, we grant you a personal, limited, non-exclusive, and non-transferable right to access and use the app. Your use of the app is entirely at your own risk, and you retain the discretion to refrain from using it. By expressly or implicitly accepting these Terms, you also agree to be bound by our Privacy Policy, available at (add hyperlink) which may be updated from time to time.

Availing of services

Subject to your acceptance of these Terms, the Company permits you to access and utilize all Services offered on the app. Customers have the discretion to choose the type of Services displayed on the app. The Company, however, reserves the right to restrict your access to the app, its Services, or any transactions conducted through it.

The information you provide while using the app's Services is governed by the Company's Privacy Policy, which is available on the app. The Company has the right to store, assess, analyze, verify, and authenticate any information or data provided by you. It is your responsibility to ensure the accuracy and completeness of the data submitted when placing orders for Services.

The Company retains the sole discretion to accept, reject, or refuse registration or order requests for any Services without providing a justification.

For certain Services, you may select specific temples from the options provided on the app. However, we cannot guarantee that the Services will be conducted on the date you choose, as temples may have their own event calendars. If the Services cannot be performed on the selected date due to unavoidable circumstances, such as festivals, ceremonies, or Force Majeure events, they will be conducted on an alternative suitable date.

The Company will make every reasonable effort to deliver the Services listed on the app. Orders for Services can be placed at the prices displayed on the app, and payments must be made through the available payment modes. Prices are stated in Indian Rupees unless specified otherwise and are subject to change. The use of information or materials from the app is entirely at your own risk, and the Company is not responsible for ensuring that the products, services, or information available meet your specific requirements.

The cost of booking Services includes administrative, coordination, courier, delivery, networking, and any other associated charges necessary to fulfill the requested Services.

If there is any error in the pricing of Services on the app due to technical issues, typographical errors, or incorrect product information, the Company reserves the right to cancel such requests and refund any amounts received from the User.

Data security and ownership

You agree not to reverse engineer, alter, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any product, service, feature, information, or software obtained from the app. It is expressly prohibited to reproduce, copy, or modify the content of the app for unlimited or wholesale purposes, whether commercial or non-commercial, without authorization.

All materials on this app, including but not limited to images, software, text, icons, and similar content (the “Content”), are protected by copyright laws. Use of the Content is restricted to the terms specified herein. Any alteration of the materials or usage for purposes beyond what is prescribed constitutes a violation of the Company's copyright and proprietary rights and may result in civil, criminal, or other legal consequences. You agree to adhere to all instructions provided on the app that govern how the Content may be used.

The app features proprietary logos, service marks, brand names, trade names, and trademarks, which may belong to the Service Provider or other entities. Displaying these on the app does not grant you any license or right to use them. Unauthorized use of the Content may lead to violations of copyright, trademark, privacy, and publicity laws, as well as civil or criminal liabilities.

Unless stated otherwise on the app or in the case of logos, trademarks, service marks, brand names, and trade names belonging to other companies, all trademarks, logos, copyrights, service marks, and trade names associated with our Company remain the sole and exclusive property of the Company.

Online payment

The User acknowledges and understands the following:

While the Company takes every precaution to ensure a secure payment system, it remains vulnerable to potential risks such as hacking, malware, or technical malfunctions.
The User is responsible for providing accurate payment details when utilizing the secure payment system for transactions on the app.
Information shared by the User during transactions will not be disclosed to third parties, except in cases of fraud investigations, legal requirements, or compliance with court orders.
The Company disclaims any liability arising from unauthorized use of the User’s credit or debit card.
All payments made by the User are undertaken at their own discretion and risk.
The Company will not be held responsible for any loss or damage incurred by the User due to transaction failures, errors, or unauthorized activities, including but not limited to the decline of authorization for a transaction.

The Company shall bear no liability for any loss or damage resulting directly or indirectly from the denial of authorization for a transaction, particularly in cases where the cardholder has exceeded their pre-set credit or spending limit.

User guidelines

Your access to or use of the app may include features such as email and short message services ("SMS") for reporting purposes (collectively referred to as "Communication Services"). You agree to use these Communication Services solely to send, post, and receive messages, emails, SMS, or materials that are appropriate and relevant to the purpose of the Communication Services.

By way of illustration, and not as a limitation, when using a Communication Service or accessing this app, you agree to the following:

You will not upload files that contain software or other materials protected by intellectual property laws unless you own the rights or have obtained all necessary permissions to do so.
You will not upload or distribute files that contain viruses, corrupted data, or any similar harmful software.
You will not upload programs or files that could potentially harm the functioning of the app, its server, or another user's computer or handheld devices.

Link to third party

We may offer links to third-party services (“Third-Party Services”) for your convenience. By using these services, you acknowledge and agree to do so at your own risk. The Company holds no liability for any content within these services that you may find offensive, indecent, or otherwise objectionable.

You understand that certain Services may display, include, or provide access to content, data, information, applications, or materials from third parties (“Third-Party Materials”) or link to third-party app. By engaging with Third-Party Services, you acknowledge that the Company is not responsible for reviewing or evaluating the content, accuracy, completeness, timeliness, legality, copyright compliance, decency, quality, or any other attributes of such Third-Party Materials or app.

The Company makes no guarantees or endorsements regarding Third-Party Services, Third-Party Materials, or third-party app. Furthermore, the Company assumes no liability or responsibility to you or anyone else for any third-party content, products, services, or materials.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, including its parent companies, subsidiaries, affiliates, associates, successors, assigns, licensors, the app, and all respective officers, directors, employees, agents, vendors, licensors, representatives, advertisers, service providers, franchisees, and partners from any claims, lawsuits, losses, costs, damages, or expenses (including reasonable attorney fees). This obligation arises from your use of the app or Services, any breach or violation of these Terms by you, or any actions related to your activities on the app

Disclaimer and limitations of liability

The Services are provided to you on an "as is" and "as available" basis, without any representations or warranties of any kind, whether express or implied. These Services are offered on a best-effort basis, and no guarantees are made regarding their execution at a specific time or date. The app is not impervious to hacking, and data may be subject to theft, damage, corruption, loss, or other issues. We disclaim responsibility for any malicious code, delays, inaccuracies, errors, or omissions. You acknowledge and agree that you assume full responsibility for the quality, accuracy, performance, completeness, correctness, authenticity, safety, and security of all features and functions of the app.

Under no circumstances shall the Company, its affiliates, officers, employees, agents, partners, or licensors be liable for direct, indirect, punitive, incidental, special, or consequential damages, or any other damages, including but not limited to loss of use, data, or financial losses, arising from or connected to your use of the app.

The Services requested by the User will be carried out by designated representatives based on the requirements and only after the applicable fee has been paid. The Company has no formal relationship with representatives, temples, trusts, or their agencies that facilitate the requested Services. We are not an authorized agent of any temple or service provider and perform Services through our independent network of representatives across India. The Company is neither a temple nor a spiritual movement.

We are not funded by any spiritual institutions and do not promote any particular spiritual ideology or sect. None of the Services offered through our app involve animal sacrifice.

The Company is not an agent or representative of any temple, spiritual institution, or movement. We do not guarantee or warrant the efficacy or accuracy of any outcomes expected from the rituals or ceremonies booked through our app. All information shared is purely for informational purposes.

Representation and warranty

The Company, along with its affiliates, officers, employees, agents, partners, and licensors, makes no representations or warranties, whether express or implied. This includes, but is not limited to, the following disclaimers: (i) that the app’s services will meet your specific requirements or expectations; (ii) that the app's services will be uninterrupted, timely, secure, accurate, or free from errors; (iii) that the results you expect or obtain from using these services will be reliable or accurate; (iv) that the quality of any products, services, information, or materials purchased or obtained through the Service Providers or advertised by partners will meet your expectations.

To the fullest extent permitted by applicable law, the Company disclaims all warranties, both express and implied, including warranties of quality and fitness for a particular purpose, regarding the services provided.

Guidance material

The app is not responsible for the quality, authenticity, accuracy, or appropriateness of the information provided. The User is advised to verify the validity and correctness of such information before relying on it. The app will not be held liable to the User or any third party for decisions made based on such information.

The Company may advertise its services on various platforms and through different channels, including for services it offers or plans to offer in the future. However, the Company does not guarantee that any advertising terms will align with the Terms of Use of the app. In case of any discrepancies, the terms of this Terms of Use will take precedence over any conflicting terms in the advertisements.

No Provision of Spiritual Artifacts

The Company does not provide any spiritual artifacts, or items associated with the performance of spiritual rituals. However, the Company may facilitate connections with third-party vendors or service providers where such spiritual products or services can be purchased. The Company acts solely as an intermediary or mediator in facilitating these connections, and the third-party vendor is responsible for the fulfillment of the transaction, including the delivery of products or services.

The Company does not have any direct involvement in the delivery process, and no delivery policy applies under the Company’s responsibility. Any issues related to delivery, product quality, or customer service are solely the responsibility of the third-party vendors. Users acknowledge that the Company is not liable for any matters arising from transactions or services provided by third parties.

The app may display, publish, or provide links to advertisements from various advertisers throughout the app. The placement of these advertisements may vary and is not fixed. Advertisers may set cookies on the app, which could collect your data and information for use across different platforms. For more details on this practice and to manage your preferences regarding the use of your information, please refer to the relevant policy of the respective advertiser.

We do not endorse, recommend, or guarantee the advertisements or the products and services offered by these third-party advertisers. The Company is not responsible for the actions, quality, suitability, or commitments made by these advertisers. If you choose to engage with any advertiser, you do so at your own risk, and the Company shall not be held liable or involved in any disputes or conflicts arising from such interactions.

Force majeure

Without limiting the above, the Company, its affiliates, officers, employees, agents, partners, and licensors will not be held liable for any damage, loss, or penalties arising from delays or deficiencies in the performance of the app and Services caused directly or indirectly by events or circumstances beyond their reasonable control. This includes, but is not limited to, internet failures, equipment malfunctions, telecommunications issues, power outages, internet disruptions, floods, storms, accidents, civil unrest, strikes, labor shortages, and fluctuations in temperature, lighting, fire, or air quality.

Notice

Any notices intended for the Company should be sent via email to (add mail ID) or addressed to the Company’s office at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates. Additionally, general notifications may be provided on the app.

Changes

We reserve the right to modify, update, or change these Terms of Use and any other policies on the app at any time, with such changes being effective immediately upon posting on the app. We will make reasonable efforts to highlight any updates on the app. You are encouraged to regularly review the app for any policy updates.

General Provisions

These Terms represent the complete and exclusive agreement between you and the Company, overriding and replacing any previous agreements, whether written or oral, regarding the subject matter.
You acknowledge that if the Company chooses not to exercise or enforce any legal right or remedy within these Terms, it should not be interpreted as a waiver of those rights, and the Company can still pursue them in the future.
In the event a court with proper jurisdiction finds any provision of these Terms invalid, that provision will be removed, and the rest of the Terms will remain in full force and effect.
If any provision of these Terms is deemed invalid, void, or unenforceable, the rest of the provisions will continue to be valid, effective, and enforceable.
The use and access of the app and its Services shall be governed by Dubai, UAE law. You consent to the exclusive jurisdiction of the Courts in Dubai, UAE, for any legal disputes.
The name "Masterverses" and the associated images and content displayed on the app are created by the Company or used fictitiously. They are not intended to offend any spiritual beliefs or communities, and any resemblance to real events or persons is purely coincidental and should not be taken as offensive.

“If you do not accept and agree to these terms, you must not use the app”.